Política de privacidad

At Por Soleá, we prioritize the privacy of your data, adhering to current laws while also maintaining careful respect for our customers. Each time you use this website, you are bound by the Privacy Policy in effect at that time, and we advise you to review this text to ensure your agreement.

The company operating under Por Soleá is Ricardo Matesanz García, with VAT number 44151377W and registered office at C/Trinquete, 9 – Local 29720 La Cala del Moral (Málaga), Spain. The personal data you send us will be processed in a file for which we are responsible, and its purpose will be:

1. The development, compliance, and execution of the sales contract for the products you have purchased or any other contract between us;
2. Addressing any requests you may have;
3. Providing you with information about Por Soleá products, including sending commercial communications by email or any other equivalent electronic means. You can change your preferences regarding the sending of such commercial communications by accessing the My Account section.

The company, as the file manager, commits to respecting the confidentiality of your personal information and guaranteeing the exercise of your rights of access, rectification, cancellation, and opposition, by letter addressed to the above address. In other words, if you do not want to be included in our file, you just have to send us a letter.

At Por Soleá, we are committed to protecting your privacy. We want to be transparent about the data we collect, how we use it, and the rights you have to control your data.

User Information

Ricardo Matesanz García is responsible for the processing of the User’s personal data and informs them that this data will be processed in accordance with Regulation (EU) 2016/679 of April 27, 2016 (GDPR) regarding the protection of individuals and Organic Law 3/2018, of December 5 (LOPDGDD), regarding the processing of personal data and the free movement of such data. Therefore, we provide the following information on the processing:

For what purpose do we process your personal data?

We will process the data of interested parties for the management and development of communications, as well as to attend to the services requested and develop our activity. These will be:

• Managing the contracting of our products in distance selling as well as shipments and returns.
• Managing and registering requests made by users and managing purchases made by them; we collect this data so that you can make your purchases and, therefore, manage the commercial relationship, manage your requests and/or orders, and their collection. In the case of a registration request, we will give the user access to their account so that they can manage their orders.
• Regarding the publication of personal data on blogs and social networks that this website may share, personal data may be processed to respond to comments and improve our services. The privacy policy is set by the entities responsible for those sites. We are not responsible for the personal information that each user may publish.
• Maintaining a relationship for sending advertising and commercial communications about our products and services to users who have subscribed to it, giving their express consent by checking the corresponding box and those who end up becoming customers. We also inform you that we will send you commercial information about our products and services. If you do not wish to receive it, send us an email to: info@porsolea.com indicating “No Publi”.

What type of data do we process?

In addition to the different means of obtaining mentioned, as well as the different processing purposes mentioned, we inform you that the types of data that we can process in our information system are:

Email addresses.

Identifying data.

Postal address.

Phone number.

How long will we keep your data?

Personal data will be kept for as long as the relationship with you is maintained, either as a client or as another type of interested party; until its deletion is requested; or while there is any legal provision or requirement to keep them.

When the data is no longer necessary for the purposes for which it was collected, it will be deleted, ensuring the confidentiality of the data.

What is the legitimacy for the processing of your data?

The legal basis for the processing of your personal data is the relationship maintained with you based on the fulfillment of a contract and/or commercial relationship, as well as the express consent that, if applicable, you have provided us for additional processing, such as the contact form on the website, and any other processing that necessarily involves the collection of your personal data, for which a clear affirmative action by the interested party will be essential.

To whom will we communicate your data?

 In some cases, it is necessary for third parties to access the information you have provided us with in order to provide the requested service, such as companies that provide us with other types of services such as information technology (storage and processing of information, etc.).

These third parties only have access to the personal information they need to carry out such services. They are required to keep your personal information confidential and may not use it in any other way than that requested by us.

The data of interested parties will not be communicated to any third party, except legal obligation in this regard.

What are your rights when you provide and/or we process your data?

As an interested party, you may at any time request the exercise of any of the following rights that assist you in data protection matters:

• Access to your data: You have the right to access your data to know which personal data we are processing that concern you.
• Request the rectification or deletion of your data: In certain circumstances, you have the right to rectify those personal data that you consider inaccurate and that concern you, and that are being processed by the entities, as well as the right to request the deletion of your data when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
• Request the limitation of the processing of your data: In certain circumstances, you will have the right to request us to limit the processing of your data, in which case we inform you that we will only keep the data on which you have requested limitation in the processing for the exercise or defense of claims.
• Portability of your data: In certain circumstances, you will have the right to receive the personal data that concern you, and that you have provided us with, in a structured format of common use and mechanical reading, as well as to have them transmitted by our company to another data controller.
• Object to the processing of your data: In certain circumstances and for reasons related to your particular situation, you will have the right to object to the processing of your data, in which case, we would stop processing them unless we must continue to do so for compelling legitimate reasons or for the exercise or defense of possible claims.
• Right to file a complaint with the Supervisory Authority if you have not obtained satisfaction in the exercise of your rights, in this case, before the Spanish Data Protection Agency http://www.aepd.es

We inform you that you may exercise your rights regarding your personal data through the email address: info@porsolea.com.

Sending of communications or information

Our policy regarding sending information via telematic means (email, instant messaging, etc.) is limited to sending only communications that we consider of interest to our users and interested parties, in relation to the functions and activity of the company, or that you have consented to receive.

If you prefer not to receive these messages, we will offer you the possibility through them to exercise your right to cancel and opt-out of receiving these messages, in accordance with Title III, article 22 of Law 34/2002 on Information Society Services and Electronic Commerce.

1. Mandatory or optional nature of the information provided by the user

Users, by marking the corresponding boxes and entering data in the fields of the contact form or presented in download forms, expressly and freely and unequivocally accept that their data is necessary to fulfill their request, by the provider, with the inclusion of data in the remaining fields being voluntary.

The user guarantees that the data provided are true, accurate, complete, and up-to-date, being responsible for any damage or loss, direct or indirect, that may be caused as a result of the breach of such obligation.

In case the user provides data belonging to a third party, they guarantee that they have informed said third party of all the aspects contained in this Privacy Policy and obtained their consent to provide us with their data for the purpose of the treatment in question. All this, prior to the provision of data from a third party.

If not all the data is provided, we do not guarantee that the information and services provided will be completely tailored to your needs.

 

 

Updated on November 15, 2024